Privacy Policy

We may collect information you voluntarily provide to us, including:

Name

Email address

Phone number

Moving origin and destination

Moving date

Details about your home, apartment, furniture, or belongings

Information included in quote requests or contact forms

Communications between you and One Less Worry

Payment and transaction information when applicable

We may also automatically collect certain information when you use our website, including:

IP address

Browser and device information

Pages visited

Referring website or advertising source

Approximate geographic location

Website interactions

Cookies and similar technologies

We may use your information to:

• Provide moving estimates and quotes
• Schedule and perform moving services
• Contact you about your inquiry or scheduled move
• Provide customer support
• Process transactions
• Send service-related communications
• Improve our website, advertising, and customer experience
• Measure the effectiveness of our marketing
• Prevent fraud, misuse, or security issues
• Comply with applicable laws and legal obligations

If you provide your phone number, we may contact you regarding your quote request, moving inquiry, appointment, or services.

Where you separately provide consent to receive marketing or promotional text messages, we may send such messages in accordance with that consent.

Consent to receive marketing text messages is not a condition of purchasing our services.

Message and data rates may apply. Message frequency may vary.

You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance.

We do not sell or share mobile phone numbers or SMS consent information with third parties for their own marketing or promotional purposes.

Our website may use cookies, pixels, analytics technologies, and similar tools to understand how visitors interact with the site and to improve our services and advertising.

These technologies may be provided by third parties such as website hosting, analytics, and advertising providers.

You can control certain cookies through your browser settings and, where available, through website privacy controls.

We may use advertising services, including social media and search advertising platforms, to measure advertising performance and reach people who may be interested in our services.

Depending on the technologies used on our website, these providers may receive information about your device or interactions with the website.

We do not authorize these providers to use information we provide to them in violation of applicable privacy laws.

We may share information with service providers that help us operate our business, including providers of:

• Website hosting
• Customer relationship management systems
• Scheduling systems
• Payment processing
• Communications
• Analytics
• Advertising
• Business operations

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our business, customers, employees, or others.

We may disclose information as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

We do not sell your personal information in exchange for money.

If you make a payment through our website or another electronic system, payment information may be processed by a third-party payment processor.

We may not directly store complete credit or debit card information.

The payment processor's own privacy and security practices may apply to information processed through its services.

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.

We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with legal obligations.

Depending on where you live and applicable law, you may have rights regarding your personal information.

You may contact us to request that we:

• Provide information about personal information we maintain about you
• Correct inaccurate information
• Delete certain personal information
• Address questions about how your information is used

Certain information may need to be retained for legal, accounting, security, or legitimate business purposes.

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. Their own privacy policies and terms govern your interactions with them.

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

We may update this Privacy Policy periodically.

When we make changes, we may update the “Last Updated” date at the top of this page. Material changes may also be communicated through the website or other appropriate means.

If you have questions about this Privacy Policy or our privacy practices, contact: